You shouldn't be paying to have your phone or tablet tested and any fault diagnosed.
You wouldn't pay a garage to tell you that your clutch needs replacing so don't accept a charge to diagnose what's wrong with you mobile device.
Again, don't expect to pay where an attempt to repair your iPhone or mobile device was attempted but failed!
We allocate a percentage of our time to testing, diagnosis and speculative repairs - it's just part of the service so there shouldn't be anything to pay for such things - check a prospective repairers Terms and Conditions if in doubt - before you leave your phone with them...
Now this is a big subject and it's closely related to the honouring of any warranty.
The range in quality and price of mobile parts is massive. We don't purchase any inferior quality parts but we know those that do and it can make a big difference to the finished repair and how long it holds up.
We have a complete article on this which, if quality is a concern we advise you read.
Part failures do happen, that's just a fact of life - which is why a dependable warranty is essential.
Using poor quality parts on your £500+ iPhone is like putting poor quality parts on a Ferrari - you just wouldn't do it!!!
We regularly carry out what we call 'Repair Repairs' - where someone has had a repair elsewhere that has failed (and the warranty has usually not been honoured). These include fake parts, screws rattling around or missing, connectors damaged or torn and the insides of phones covered in superglue!
With experience in the mobile industry since 1995, training in manufacturers (Samsung, Nokia etc) own service centre's and a healthy apprenticeship scheme our team will give you great service, a great repair and you have the peace of mind that, in the unlikely event a part fails we've got you covered 100%!
We've already covered the potential issues you may face where inferior quality parts are used in mobile device repairs.
Even original quality parts can fail on occasion so cheaper, poor quality parts are way more likely to fail - which is why your warranty is important!
Again check the Terms and Conditions and keep your receipt. Even take a photo of your phone beforehand if you've been offered a 'bargain' repair price. We have seen some horror 'repairs'and blatant refusal to honour warranty issues so be careful.
Unfortunately it tends to be the repair companies that use cheaper parts that are less 'willing' to honour the warranty - don't end up with a bag of bits like some people we have seen!
Ultimately ask yourself whether the company looks reputable - check the company reviews - a good quantity of high star reviews is a must here.
ArmaFone have been providing a wide range of mobile related products and service in Ipswich and the surrounding area for over 15 years.
From tablet, laptop and phone repairs to accessories, business packages and more.
Owned and run by an Ipswich family we pride ourselves not only on our experience and expertise with all things mobile, but also our friendly approach in assisting all customers from geek level to complete novice/technophobe!