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Phone Repair Free Diagnostics logo

You shouldn't be paying to have your phone or tablet tested and any fault diagnosed.

You wouldn't pay a garage to tell you that your clutch needs replacing so don't accept a charge to diagnose what's wrong with you mobile device.

Phone repair No Fix No Fee Logo

Again, don't expect to pay where an attempt to  repair your iPhone or mobile device was attempted but failed!

We allocate a percentage of our time to testing, diagnosis and speculative repairs - it's just part of the service so there shouldn't be anything to pay for such things - check a prospective repairers Terms and Conditions if in doubt - before you leave your phone with them...

Phone Repair original quality parts used logo

Now this is a big subject and it's closely related to the honouring of any warranty.

The range in quality and price of mobile parts is massive. We don't purchase any inferior quality parts but we know those that do and it can make a big difference to the finished repair and how long it holds up.

We have a complete article on this which, if quality is a concern we advise you read.

Part failures do happen, that's just a fact of life - which is why  a dependable warranty is essential.

Using poor quality parts on your £500+ iPhone is like putting poor quality parts on a Ferrari - you just wouldn't do it!!!

Phone Repair Highly trained Technicians Logo

We regularly carry out what we call 'Repair Repairs' - where someone has had a repair elsewhere that has failed (and the warranty has usually not been honoured). These include fake parts, screws rattling around or missing, connectors damaged or torn  and the insides of phones covered in superglue!

phoen repair in progress at ArmaFone repair centre

With experience in the mobile industry since 1995, training in manufacturers (Samsung, Nokia etc) own service centre's and a healthy apprenticeship scheme our team will give you great service, a great repair and you have the peace of mind that, in the unlikely event a part fails  we've got you covered 100%!

Phone Repair 12 Months Warranty Logo

We've already covered the potential issues you may face where inferior quality parts are used in mobile device repairs.

Even original quality parts can fail on occasion so cheaper, poor quality parts are way more likely to fail - which is why your warranty is important!

Again check the Terms and Conditions and keep your receipt. Even take a photo of  your phone beforehand if you've been offered a 'bargain' repair price. We have seen some horror 'repairs'and blatant refusal to honour warranty issues so be careful.

Unfortunately it tends to be the repair companies that use cheaper parts that are less 'willing' to honour the warranty - don't end up with a bag of bits like some people we have seen!

Ultimately ask yourself whether the company looks reputable - check the company reviews - a good quantity of high star reviews is a must here.

Frequently Asked Questions

Most phone repairs that we carry out are usually completed within the hour - providing we have the required part in stock of course! For iPads we recommend leaving your device overnight with us as the special adhesive used needs to cure under pressure for an elongated period. For laptops and some more involved repairs our technicians will let you know what timescales you can expect when you bring your laptop, tablet or phone repair in - it all depends on what's involved and whether parts are in stock etc.
Absolutely not. We operate a 'No Fix - No Fee' policy and will gladly spend time inspecting your device and running diagnostics on it if appropriate - you don't pay a thing for this. Even if we find we can fix a problem quickly with no part requirement we won't charge you - we revive around 50% of 'faulty' charging ports with a micro clean - no charge for that - which usually makes for very happy customers!
It does get really busy in here at times so if you need a fast turnaround we would always recommend it. Just give us a call on 01473 400005 and we'll book you a slot. If you really are tight on time you are welcome to wait with the paper and a cuppa or we can give you a pager and buzz you as soon your laptop, tablet of phone repair is ready. We can also offer you a loan phone (subject to a returnable deposit) if you need to leave your phone for longer - just ask one of the team!
Yes. All of our laptop, tablet and phone repairs come with a fully 12 months warranty for your peace of mind. The warranty covers all parts and labour for the full year so should you have a problem with any repair (extremely rare!) you know you're covered.
Yes we do - we have our own car park to the rear of the repair center but are also close to the main bus station. Drop us an email to and we can send you Sat Nav instructions!

Meet The Team

ArmaFone have been providing a wide range of mobile related products and service in Ipswich and the surrounding area for over 15 years.

Armafone Ipswich TeamFrom tablet, laptop and phone repairs to accessories, business packages and more.

Owned and run by an Ipswich family we pride ourselves not only on our experience and expertise with all things mobile, but also our friendly approach in assisting all customers from geek level to complete novice/technophobe!