Most phone repairs that we carry out are usually completed within the hour – providing we have the required part in stock of course! For laptops and some more involved repairs our technicians will let you know what timescales you can expect when you bring your laptop, tablet or phone repair in – it all depends on what’s involved and whether parts are in stock etc.

Absolutely not. We operate a ‘No Fix – No Fee’ policy and will gladly spend time inspecting your device and running diagnostics on it if appropriate – you don’t pay a thing for this. Even if we find we can fix a problem quickly with no part requirement we won’t charge you – we revive around 50% of ‘faulty’ charging ports with a micro clean – no charge for that – which usually makes for very happy customers!

For call-out Samsung or phone repairs and for the collection and delivery of tablet repairs, the team will agree on a convenient appointment with you. So for call-out repair services, yes you need to book. If you would prefer to have your phone repair carried out in-store then you can either book or just walk in. The store does get very busy at times though so we always recommend that you have a chat with the team on 01473 400005 if you can.

Yes. All of our laptop, tablet and phone repairs come with a 12 month warranty for your peace of mind. The warranty covers all parts and labour for the full year so should you have a problem with any repair (extremely rare!) you know you’re covered.

Our Ipswich centre is situated inside the ASDA store on Goddard Road, Ipswich so we have plenty of parking and are super accessible. We also have our service pods available at our Colchester, Norwich and Chelmsford locations. Drop us an email to support@armafone.com and we can send you Sat Nav instructions!

Yes you can. All you need to do is dispatch it to us at our administrative address, Unit 9, Alpha Business Park, White House Road, Ipswich, Suffolk, IP1 5LT and include a note of your name and contact details. Ideally use our booking button on this page to let us know it’s coming and what the problem is – that way we can get any special parts that we might not have in stock and turn your repair around as quickly as possible.

Yes we can. We can repair your Galaxy S20 Plus at home or at work while you carry on with your day. We will carry out your repair in a specially equipped mobile workshop in around half an hour. We also offer discounts should you have family or colleagues that need a repair at that same time!