Sample Pricing
Please list your current pricing for the following repairs - any you do not offer just enter
Your Name
This survey will provide the required information for us to understand each partners repair set up and capabilities.
In order to maximize the repairs opportunities being discussed we have to meet some specific requirements across all aspects of our ultimate repairs offering. The information you provide here will allow us to create and maintain the required standards - there are no wrong answers!
Thanks in advance.
Repairs
Do you currently offer in store repair services
What repair services do you currently offer?
How many repairs would you estimate you complete per month?
Repair Levels
Please tick which iPhone repairs you are confident doing now
Please tick which non-iPhone repairs you are confident doing now
Where you carry out repairs
Please upload photos of your repair repair stations
Max. size: 256.0 MB
Please upload photos of the general location where your repair stations are
Max. size: 256.0 MB
Do you have any space in the retail area to have a repair station?
If yes please upload photos
Max. size: 256.0 MB
Are your repair stations ESD protected?
Tools & Equipment
Please upload a photo of your tools and equipment
Max. size: 256.0 MB
How do you apply heat to mobile devices
Do you have any of the following equipment?
Do you have a proper PPE for carrying out repairs
Do you have a process for dealing with potentially dangerous Li-ion Battery events – such as thermal runaways?
Software
Do you have a set diagnostics process that you follow?
Parts
Do all your iPhone screens come pre-fit with plastic alignment brackets for aligning front camera / light sensors / face ID
Do you source ingress liquid and dust protection seals / screen adhesive?
Do you ensure that the quality of screens you are sourcing have EEPROM to allow for original screen data to be transferred? – i.e. true tone
Do you know the difference between LCD and OLED display types?
Do you fit non Service Pack Samsung parts?
QA
Do you get your customers to sign terms and conditions pre repair?
Do you get you customer to sign anything on collection of their device?
Do carry out pre-repair tests and record your findings?
Does this include photos of the device?
Do you carry out post-repair/QA testing prior to collection of the device?
Do these tests include photos?
Sample Prices
Please list your current pricing for the following repairs - any you do not offer just enter "NA"
Disposal