Most phone repairs that we carry out are usually completed within the hour – providing we have the required part in stock, of course! For tablets, we recommend leaving your device overnight with us as the special adhesive used needs to cure under pressure for an elongated period. It all depends on what’s involved and whether parts are in stock, etc.

Absolutely not. We operate a 'No Fix - No Fee' policy and will gladly spend time inspecting your device and running diagnostics on it if appropriate - you don't pay a thing for this. Even if we find we can fix a problem quickly with no part requirement we won't charge you - for example, we revive around 50% of 'faulty' charging ports with a micro clean - no charge for that - which usually makes for very happy customers!

It does get really busy in here at times, so if you need a fast turnaround we would always recommend it. Just give us a call on 01473 400005 and we'll book you a slot for your Samsung repair. If you really are tight on time you are welcome to wait with the paper and a cuppa or we can give you a pager and buzz you as soon as your Samsung repair is ready.

We can also offer you a loan phone (subject to a returnable deposit) if you need to leave your phone for longer - just ask one of the team!

Yes. Every Samsung repair comes with a full 12 months warranty for your peace of mind. The warranty covers all parts and labour for the full year so, should you have a problem with any repair (extremely rare!), you know you're covered.

Yes we do - we are situated inside the ASDA store on Goddard Road, Ipswich so we have plenty of parking and are super accessible. Drop us an email to support@armafone.com and we can send you Sat Nav instructions!

Yes you can. All you need to do is dispatch it to us at our administrative address, Unit 9, Alpha Business Park, White House Road, Ipswich, Suffolk, IP1 5LT and include a note of your name and contact details.

Ideally, use our postal form to let us know it's coming and what the problem is - that way we can get any special parts that we might not have in stock and turn your repair around as quickly as possible.

Yes we can. We can repair your Samsung at home or work in our specially equipped mobile workshop. We don't need to enter your premises so you can carry on with your day while we carry out your Samsung repair. There may be a small charge depending on where you are, but we'll let you know when one of the team has a chat with you about your repair.