WE’RE HIRING
Working At Armafone
The job of repairing the world’s tech devices just gets bigger every year!
ArmaFone operate a network of supermarket based retail tech repair locations supported by fully fitted mobile workshops to make sure we can help as many customers as possible.
As an ArmaFone technician you will be trained in all aspects of tech repair, customer service and everything you need to know to become a mobile expert.
Apply today to find out more about joining our young and enthusiastic team, great training, support and opportunities.
- Competitive salary
- 20 days holiday(plus birthday and bank holidays)
- Company pension
- Employee discount
- Corporate uniform provided
- Full training provided
ArmaFone Vacancies
Part Time Customer Service Advisor
Position
Part Time Customer Service Advisor
Location
Ipswich
Salary
£11.44 per hour
Start
 Immediate
Part time customer service advisor required in Ipswich, IP1 5PD.
Ideally you will have experience in administration/customer service, but more important than this is a positive, helpful attitude and friendly manner.
Part of a small, busy, friendly team, the hours are 9.00 to 5.30 on Saturdays and 10.00 to 4.00 on Sundays. These will alternate weekly, one day per week.
Job Description:
Part time customer service advisor required in Ipswich, IP1 5PD.
Ideally you will have experience in administration/customer service, but more important than this is a positive, helpful attitude and friendly manner.
Part of a small, busy, friendly team, the hours are 9.00 to 5.30 on Saturdays and 10.00 to 4.00 on Sundays. These will alternate weekly, one day per week.
Role Includes, But Not Limited To:
- Responding to customer queries via telephone
- Responding to customer queries via email
- Updating the customer database with notes
- Updating the customer database with future actions
- Planning routes for our team of engineers
Thank You
Mobile Phone Trainee Repair Technician (Retail)
Position
Apprentice /Â Trainee Repair Technician (Retail)
Location
Ipswich
Salary
According to Age & Experience
Start
 Immediate
Join our fast growing team of professional technicians operating across a range of local retail and workshop locations or one of our mobile workshop vehicles.
The role offers the stability of working for a respected and growing company in an exciting industry.
Your role will be to carry out repairs on mobile phones, tablets and potentially laptops for both private and business customers either in store, workshop or at customer locations.
Job Description:
Join our fast growing team of professional technicians operating across a range of local retail and workshop locations or one of our mobile workshop vehicles.
The role offers the stability of working for a respected and growing company in an exciting industry.
Your role will be to carry out repairs on mobile phones, tablets and potentially laptops for both private and business customers either in store, workshop or at customer locations.
With a passion for technology you will have the support of our in house team who will work with you to ensure a great customer experience and a rewarding role.
Required Skills
- A professional approach to your customers and fellow team members
- Be able to provide great customer service
- Self motivated & pro-active approach
- No experience required – we’ll provide the training and resources for you
- The ability to work as part of a team and on your own initiative
- Having a driving license is an advantage
The Package Includes:
- A recognised apprenticeship in an associated discipline
- Internal training and certification
- Salary depending on age and experience
- 40 hour week including weekend and bank holiday work as required
- Overtime potential
- Branded uniform and literature
- Ongoing technical training and personal development opportunities.
- 20 days holiday (including birthday and bank holidays)
- An option to join the company’s pension scheme
Thank You
Mobile Phone Trainee Repair Technician (Retail)
Position
 Trainee Repair Technician (Retail)
Location
Colchester
Salary
 23k per annum
Start
 Immediate
Join our fast growing team of professional technicians operating across a range of local retail and workshop locations or one of our mobile workshop vehicles.
The role offers the stability of working for a respected and growing company in an exciting industry.
Your role will be to carry out repairs on mobile phones, tablets and potentially laptops for both private and business customers either in store, workshop or at customer locations.
Job Description:
Join our fast growing team of professional technicians operating across a range of local retail and workshop locations or one of our mobile workshop vehicles.
The role offers the stability of working for a respected and growing company in an exciting industry.
Your role will be to carry out repairs on mobile phones, tablets and potentially laptops for both private and business customers either in store, workshop or at customer locations.
With a passion for technology you will have the support of our in house team who will work with you to ensure a great customer experience and a rewarding role.
Required Skills
- A professional approach to your customers and fellow team members
- Be able to provide great customer service
- Self motivated & pro-active approach
- No experience required – we’ll provide the training and resources for you
- The ability to work as part of a team and on your own initiative
- Having a driving license is an advantage
The Package Includes:
- £21k basic annual starting salary – depending on experience
- 40 hour week including weekend and bank holiday work as required
- Overtime potential
- Branded uniform and literature
- Ongoing technical training and personal development opportunities.
- 20 days holiday (including birthday and bank holidays)
- An option to join the company’s pension scheme
Thank You
We're the No. 1 place for tech repair. Our 5 star Trustpilot rating wouldn't be possible without our unrivalled, in-house training.
Why ArmaFone Training?
Our unique range of courses are ideal for anyone wanting to enter the tech repair industry, adding to a new skillset or a new service to their business.
No Experience Necessary!
If you are passionate about technology, have plenty of energy and would like a way to enter this exciting industry then joining the ArmaFone team might be just the ticket.
You don’t need experience of the internals of your iPhone – we’ve developed class leading training and support programs to take anyone with a natural interest in tech to a fully fledged team member able to diagnose and assist our customers with a wide range of tech problems.
Training & Certification
All our courses are certificated and follow a similar workflow:
- Theory
- Practical
- Practice
- Testing & Certification (subject to attaining the required level)
Our training is backed up by our reputation for quality and includes technical, customer service and all aspects of working in a technical retail environment.
Ongoing Support
Once you have successfully completed any our courses you will also benefit from ongoing support from our technical team and online training portal.
Whether that’s a query about repairs, equipment or parts our team are here to assist.
You will also have access to the full course data in case you need to refresh yourself on how to do a particular repair or process.
