FREQUENTLY ASKED QUESTIONS
How long will my iPad 4 water damage repair take?
Most iPad 4 water damage repair sessions that we do in-store can take up to 48 hours, however we can keep you updated on its progress – just ask!
Will you charge me for assessing the problem?
Absolutely not. We operate a ‘No Fix – No Fee’ policy and will gladly spend time inspecting your device and running diagnostics on it if appropriate – if you then have a repair you don’t pay a thing for this. Even if we find we can fix a problem quickly with no part requirement we won’t charge you, which usually makes for very happy customers!
Do I need to book?
It does get really busy at our ASDA and Morrisons stores at times so if you need a fast turnaround we would always recommend it although we do offer a free call out service too. The callout service is fully social distancing compliant as our vehicles are specially equipped mobile workshops.
So if you’re tight for time or would rather not venture out just select the Call Out option at checkout and one of our technicians will come to your home or work (or just about anywhere actually!) to let us recover your iPad 4.
Will my iPad 4 water damage repair come with a warranty?
Yes. All of our repairs come with a 12 month warranty for your peace of mind. The warranty on your iPad 4 water damage repair covers all parts and labour for the full year so should you have a problem with any repair (extremely rare!) you know you’re covered.
Do you have parking?
We are situated inside the ASDA store on Goddard Road, Ipswich so we have plenty of parking and are super accessible. Drop us an email to email@example.com and we can send you Sat Nav instructions!
Can I post my device?
Yes you can. All you need to do is despatch it to us at our administrative address, Unit 9, Alpha Business Park, Whitehouse Road, Ipswich, Suffolk, IP1 5LT and include a note of your name and contact details so we can match it to your order. For an iPad 4 we would be able to dry your device on the same day providing it is delivered to us in good time. We’ll despatch your repair back to you via Royal Mail Special Delivery.
It might be worth checking out the Royal Mail collection service too – a very cost effective way of getting your device to us without having to put yourself out!
Will you come to me?
Providing you are in our current coverage area we can come to your home, work or wherever you are to recover your iPad 4 from water damage. Using fully equipped mobile workshops which means our technicians don’t need to enter your building (unless you would prefer them to do so for certain businesses) and you get a prompt and convenient repair without disturbing your day.
About ArmaFone, Contact & SplitPay
ArmaFone has been operating since 2001 and has a wealth of experience and expertise – why risk a sub-standard repair or a warranty that you can’t rely 100% on?
If you would like assistance or technical support please give the team a call on 01473 400005 or email us at firstname.lastname@example.org or use our Contact Page
All ArmaFone repairs can be conveniently be paid for using SplitPay – allowing you to spread the cost over 4 months with zero interest to pay. Just select SplitPay as your preferred payment option at checkout.